West London Housing
23 June 2018

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HELP: Tackling worklessness and homelessness


The Housing Employment Link Project (HELP) is funded by Communities and Local Government and works across seven West London boroughs: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow and the Royal Borough of Kensington and Chelsea.

It was initially a 2 year pilot project that sought to create a model for referring workless West London residents living in Temporary Accommodation, facing homelessness or with a housing need into local employment and training agencies. From April 2009 the project was awarded Enhanced Housing Options 'Trailblazer' status by CLG and will be funded until March 2011.

Work is continuing across the seven boroughs to embed the culture change that the project has brought about and work is continuing to keep employment at the heart of Housing Options.

HELP has trained over 350 West London Housing Options Advisers to equip them with the skills to refer customers in housing need and those living in temporary accommodation into training and employment opportunities. Utilising their contact time with a traditionally hard-to-help client group, Housing Options Advisers are routinely discussing employment and training aspirations with their customers, linking them to local training and Information, Advice and Guidance (IAG) providers.

The project has also worked with staff from Housing Associations and private sector managing agents that manage temporary accommodation to refer their tenants to employment and training provision.

In addition, HELP has worked alongside staff from identified training providers to raise awareness of the barriers faced by those living in temporary accommodation in accessing employment and training. By adopting this innovative approach, 86 workless residents living in either temporary accommodation or social housing have found employment with over 130 more people entering some form of training.

For further information please email HELP Project Manager, Billy Seago, SeagoB@ealing.gov.uk Tel: 020 8825 5142


**NEWS** New HELP toolkit now available!!

There is a new HELP toolkit available.

Toolkit introduction

Toolkit contents

A HELP training session

IAG providers

Better Off Calculations


The HELP database

Contents of a HELP information pack


**NEWS** HELP hits a hundred!!

The West London Housing Employment Link project has helped its one hundredth West London resident into employment! This milestone coincides with the project’s 3rd anniversary and is testament to the hard work and commitment of staff and managers in West London housing departments. Recognition is also due to the managers and employment adviser teams at the employment and training providers, who have worked hard to find employment and training opportunities for those people referred to them by frontline teams in housing organisations.

As well as assisting over 100 unemployed West London residents into employment, many of whom are living in Temporary Accommodation and were facing homelessness or were in housing need, HELP has also assisted 175 West London residents into training with 41 qualifications awarded.

HELP has demonstrated that by putting employment and training at the centre of a housing conversation, it is possible to help someone with not only their housing needs but with employment and training too.

Click here to see the HELP project evaluation report, June 2009.

HELP is actively promoting the benefits of working and the Benefits Adviser on the Direct.Gov website is an excellent tool to demonstrate that for most people, work is both affordable and viable. Click on the link below to access this easy-to-use tool.

Link to Direct.gov.uk Benefits Adviser page

Last updated: 16 October 2017


London Accommodation Rates Project Shortlisted for Guardian Award

The West London Alliance and London Housing Directors Group have been shortlisted for the Guardian Public Service Awards for the Pan-London Accommodation Rates Project, aimed at controlling the cost of temporary accommodation. Click here to read more.

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